Richard Robitaille-Muffler’s Resume
Customer and Data Driven Product Leader
Sneak a peek at my LinkedIn Profile!
Cylance, Inc. Portland, OR and Irvine, CA - Product Manager
NOVEMBER 2016 - PRESENT
Led core product CylancePROTECT through a successful merger/acquisition with Blackberry. Find the Blackberry acquisition news here.
Influenced revenue growth to $100+ million and increased application installs 7x by prioritizing features that provided customer value. Read about Cylance reaching $100+ million in revenue.
Directly involved in over $45 million of won opportunities by heading our Linux support implementations.
Product Manager for entire endpoint (Windows, macOS, and Linux) development efforts. Responsible for managing the priorities for 7+ engineering squads, covering 50+ engineering resources. The CylancePROTECT endpoint application utilizes local ML models and cloud models to prevent advanced threats, as well as zero-day exploits.
AAA and ClubLabs, Costa Mesa and Los Angeles, CA — Product Manager
MARCH 2016 - NOVEMBER 2016
Responsible for 5+ product lines including Discounts, Travel, Financial, IoT, and Website Redesign.
Managed and balanced a 3+ million dollar yearly budget for my products.
Co-founded AAA’s innovation organization ClubLabs in Los Angeles, CA. Take a look at Auto Club of Southern California’s innovation lab Club Labs.
CAKE, Costa Mesa, CA — Product Manager
JANUARY 2015 - MARCH 2016
Researched and managed over a dozen integrations including Facebook, Marketo, Google, Kochava, and Payability. Here are CAKE’s technology partners.
Responsible for driving priorities and efforts for the Tiger Team. We were handpicked by executive leadership to deliver noteworthy projects and partnerships that would increase the company’s visibility.
Saritasa, Costa Mesa, CA — Product Manager / Sales Engineer
JULY 2012 - OCTOBER 2014
Responsible for scoping and delivering custom mobile, web, and hardware projects from the sales process to the end of implementation.
Managed multiple simultaneous projects ranging from $300k to $2 million each.
Prioritized feature delivery for local engineers, as well as teams in Russia, Kazakhstan, and Vietnam.
Various Companies, San Diego and Orange County, CA — Technical Writer and Manager
APRIL 2002 - JULY 2012
Manager for the documentation efforts at OptionEase, which was then acquired by Solium. I created the company style guide and supervised all documentation efforts.
Hired and trained a team of technical writers at ESET. Oversaw the implementation of the company’s $600k custom knowledge management system.
As a DoD contractor, wrote documentation for missile guidance systems, satellite communications, and the Predator UAV.
Worked my way up from a temporary employee to managing and proofreading technical automotive repair documentation.
- Customer Driven
- Leadership / Cross-Functional Teams
- Strategy / Planning / Roadmaps
- Data Analysis
- JIRA / Confluence
- Agile / Lean / Scrum / Kanban / XP
- SDLC / PLC
- Product Requirements / User Stories / Backlog Management
- User Interviews / Public Speaker
Mind the Product (2015)
Attendee, learned from influential product managers
AWS Re:Invent (2018)
Company representative, led the Cylance booth and spoke to the value of our cloud security solution.
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